Exceptional Hospitality at Citymax Hotel Al Barsha in Dubai
Citymax Hotel Al Barsha at the Mall offers guests an outstanding lodging experience in the vibrant Al Barsha area of Dubai. Renowned for its impeccable service, the hotel prides itself on a friendly and professional staff who consistently go above and beyond. Guests highlight the attentive housekeeping team, with special praise for staff members who maintain spotless rooms and swiftly address any request. Its excellent location behind the Mall of The Emirates makes it a perfect base for exploring local amenities and attractions.
Whether enjoying the well-maintained pool area or dining with helpful restaurant staff, visitors appreciate the welcoming atmosphere that ensures a memorable stay in this bustling city.
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FAQ
What are the check-in and check-out times?
Check-In: Guests can check into their rooms starting from 2:00 PM (14:00).
Check-Out: Room keys must be returned to reception by 12:00 PM.
Note: The minimum age required to register and check in independently is 18 years old.
Is parking and Wi-Fi free for staying guests?
Wi-Fi: High-speed wireless internet is completely free of charge and available across all rooms and public spaces.
Parking: The hotel offers free private parking inside an accessible on-site parking garage for all registered guests.
Are pets allowed to stay at the property?
Pet Policy: The hotel enforces a strict policy where pets are not allowed inside the rooms or dining areas.
What forms of identification are required upon arrival?
ID Rules: Local laws dictate that all guests must present a valid original passport, a UAE Emirates ID, or an original National ID card for GCC citizens.
Payment Verification: If you prepay online, you must present the exact credit card used to make the booking at check-in for verification.
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Ashraf Rashad
in the last weekMuhammad Yasir
in the last weekTaniya Khan
in the last weekNot quite a guest friendly hotel, have recieved a delayed or forgotten service most of the time. They have not even povided chairs for their receptionists to sit at the reception while they have spare time. Room was not cleaned properly and water was not provided on a daily basis without asking. Overall just fine!
Mohammed Nazim
in the last weekVery good service. Employees are professional and polite. Hard to find parking after 11PM.
Jefferson Ferreira
in the last weekI am a guest at this hotel, and I witnessed one of the most humiliating scenes of my life. A delivery driver was sitting on the sofa with an order waiting for a guest, and the security guard told him to get off the sofa because he was not allowed to sit there. The guy simply got up from the sofa, and as a guest, I felt extremely bad watching that scene. A hotel that treats people like trash should never have anyone’s money. When I reported the situation to Manager Ahmed, they simply normalized it. One of the most stupid scenes I have ever witnessed, and I have stayed in many hotels in Dubai. Horrible racism and prejudice, it should be a crime to treat people that way. I DO NOT RECOMMEND THIS HOTEL AT ALL!